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Security Center

First National Bank of Michigan will post information when we hear about security alerts, common scams or other relevant security-related information.

Protect your Identity

Protecting your identity and personal information is extremely important. Scammers today are finding intrusive and creative ways to obtain your sensitive information. Being informed about the tactics scammers use is a wonderful way to help protect yourself from identity fraud and scams.

Helpful hints for safeguarding your personal information

  • Do not respond to unsolicited requests for your personal information.
  • Retrieve your mail promptly from your mailbox and shred mail that contains personal information.
  • Always use electronic statement and billing options when available.
  • Watch for unauthorized transactions on bank and credit card statements.
  • Minimize the amount of personal information written on printed checks.
  • Do NOT carry your social security card.
  • Review your credit report once a year.

Visit the links below to learn more about common scams and how to safeguard your personal information.

Get Safe Online-Free Expert Advice is a helpful resource for practical advice on how to protect yourself, your computers and mobiles device and your business against fraud, identity theft, viruses and many other problems encountered online.

Federal Trade Commission site provides consumer protection information.

On Guard Online is the federal government's website to help you be safe, secure and responsible online.

USA.gov is your online guide to government information and services.

US Postal Inspection Service.

Should you place a credit freeze on your files?

Before deciding to place a credit freeze on your accounts, consider your personal situation. If you might be applying for credit soon or think you might need quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus. A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account.

To place a freeze on your files, contact the three major credit bureaus

Equifax: Call 800-349-9960 or visit the Equifax website..

Experian: Call 888-397-3742 or visit the Experian website..

TransUnion: Call 888-909-8872 or visit the TransUnion website.

Get information about the Equifax breach

You can learn more directly from Equifax Security.

You can also learn more by visiting Federal Trade Commission pages specifically on the breach.

To learn more about how to protect yourself after a breach, visit Identity Theft help.

Basic Online Security

On Guard Online is the federal government's website to help you be safe, secure and responsible online.

Get Safe Online is a helpful resource for practical advice on how to protect yourself, your computers and mobiles device and your business against fraud, identity theft, viruses and many other problems encountered online.

Keep your personal information secure to avoid identity theft. Visit the Federal Trade Commission's identity theft page to stay in the know.

Email Safety

Sending an unprotected email is like sending a post card. Anybody with the right tools can see an unprotected email message. If you don't know how to send an encrypted email, you should use alternatives for your confidential information. Alternatives include faxes, US mail or hand delivery.

Lost or Stolen ATM/Debit Cards or Credit Cards

If your ATM or debit card has been lost or stolen please call one of our branches. If it is after branch hours or a weekend or holiday, please call 866.664.9364 to report your card lost or stolen.

If you will be traveling with your debit or ATM card, please inform your banking representative. An alert will be put on your account, preventing fraud protection from blocking your card due to an atypical transaction location.

If your First National Bank of Michigan Visa card is lost or stolen, please call 24-hour Cardmember Services at 866.234.4691 or outside the U.S. at 701.461.1772 Collect.