Careers
Sr. Customer Service Representative, Full-Time, Grand Rapids
The Sr. Customer Service Representative is responsible for developing a positive rapport with the customer base, performing accurate and efficient financial transactions, and providing resolutions to customer requests and concerns. This role is also responsible for cross-selling and recommending additional solutions, new services, and production promotions in an effort to grow and retain our customer relationships.
The ideal candidate will be an experienced, seasoned professional in retail banking.
If you would like to join our dynamic, locally owned bank in Grand Rapids
please submit your cover letter and resume for the Senior Customer Service Representative position in Grand Rapids.
Thank you for your interest in First National Bank of Michigan.
Please contact our HR department with questions
Bank Compliance Manager
Management of banks compliance department including but not limited to: all compliance and regulations pertaining to consumer protection laws including Bank Secrecy Act and Anti-Money Laundering. Ensures changes with financial and regulatory laws and policies are implemented in a timely manner and that the bank is compliant. Manages the bank’s compliance policies, risk assessments and procedures to ensure they are consistent and are meeting all regulatory requirements. Works closely with all business line Managers of the bank to ensure compliance is maintained. Researches questions regarding banking rules and regulations. Oversees the development of required annual regulatory training courses. Administers and maintains oversight of the bank’s Vendor Management Program. Chairs the banks compliance committee and serves on a variety of project committees. Manages 1 Officer level employee.
If you would like to join our dynamic, locally owned bank in Kalamazoo
please submit your cover letter and resume for the Bank Compliance Manager position.
Thank you for your interest in First National Bank of Michigan.
Please contact our HR department with questions
Sr. Customer Service Representative, Full-Time, Holland
The Sr. Customer Service Representative is responsible for developing a positive rapport with the customer base, performing accurate and efficient financial transactions, and providing resolutions to customer requests and concerns. This role is also responsible for cross-selling and recommending additional solutions, new services, and production promotions in an effort to grow and retain our customer relationships.
The ideal candidate will be an experienced, seasoned professional in retail banking.
If you would like to join our dynamic, locally owned bank in Holland
please submit your cover letter and resume for the Senior Customer Service Representative position in Holland.
Thank you for your interest in First National Bank of Michigan.
Please contact our HR department with questions
About First National Bank of Michigan
Working for First National Bank of Michigan means being part of a family-friendly team of professionals dedicated to service within their community. We offer a competitive compensation package and opportunities for professional networking, growth and advancement.
Together, We are First.
First National Bank of Michigan is an Equal Opportunity Employer