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Customer Focus

Steensma Lawn & Power Equipment Inc.

May 8, 2024

Posted in Customer Focus

“We have partnered with FNBM for over 15 years now. They share our “relationship first” approach to client care, which we greatly appreciate. They have earned our trust through honest interactions from corporate to personal finance needs throughout our time with them. Their teams have always been there when we have needed them without question. Excellent service and integrity throughout!”

– Kurt Steensma, Steensma Lawn & Power Equipment Inc.

Jeff Tippett photo for Truscott Rossman Group Customer Focus page

Truscott Rossman Group

May 1, 2024

Posted in Customer Focus

“The product lines offered by FNBM are highly competitive and are designed to protect the assets of their customers. Their team is knowledgeable, highly responsive and takes care of our banking needs so that we can focus on providing successful outcomes for our clients.”

-Jeff Tippett, Truscott Rossman Group

Mark Kolean

Shoreline Technology Solutions

April 24, 2024

Posted in Customer Focus

“Over the years, we got setup with positive pay, interest accounts for deposits, a check scanner in our office, and great rates on new commercial loans. Customer service and security are top notch.”

-Mark Kolean, Shoreline Technology Solutions

Ryan Wheeler for Wheeler Development Group Testimonial Page

Wheeler Development Group

April 18, 2024

Posted in Customer Focus

“Wheeler Development Group has had the pleasure of working with First National Bank of Michigan throughout the years on large multi-family and commercial developments in West Michigan. They have become much more than our financer. We are partners and they provide value far beyond the loans we’ve executed with their team.”

-Ryan Wheeler, Wheeler Development Group

Headshot of Justin Hatfield for HECO community involvement

HECO

April 4, 2024

Posted in Customer Focus

“You get the resources of a larger bank with the community bank relationship and feel. As we have grown, the bank has grown with us hand-in-glove. We have always been able to be transparent with each other whether things are going good or bad!”

-Justin Hatfield, HECO

Headshot of John McGraw for River Caddis webpage

River Caddis

March 27, 2024

Posted in Customer Focus

“As President of River Caddis Development, a national development firm based in Michigan, I can confidently say that First National Bank of Michigan has been an indispensable partner, providing seamless financing solutions for our projects and unwavering support through every stage of our growth.”

– John McGraw, River Caddis Development

Photo of a woman using a microscope in a lab

Summit Laboratory

April 1, 2022

Posted in Customer Focus

Summit Laboratory makes sure the food we eat does not give us “food poisoning”. For over twenty years Summit Laboratory has provided microbiological testing for food manufacturers. Summit tests the food they manufacture, the equipment used to produce the food and the production facility for foodborne illness pathogens such as Listeria spp, Salmonella spp. and …

Photo of dentists at Drake Dental

Drake Dental

March 22, 2022

Posted in Customer Focus

First National Bank of Michigan Goes Beyond Service with a Smile. While it begins with a smile, great service sometimes requires a little pampering, too. Beyond providing comprehensive dental care-from routine checkups and cosmetic makeovers to tooth restoration and emergency treatment – Drake Dental takes pride in delivering a spa-like experience. Whether you’re visiting the …

Landscape Design Services - pathway under an arbor with flowers

Landscape Design Services

March 14, 2022

Posted in Customer Focus

Landscape Design Services was founded in 1968 by Larry J. Bakker on the lakeshore between Holland and Grand Haven. Larry was then working out of his house with one team member and a truck. Initially focused on landscape project design and installation, they eventually added lawn care, mowing, and snow services due to client demand. …

Southwest Michigan Land Conservancy Logo

Southwest Michigan Land Conservancy

September 16, 2021

Posted in Customer Focus

Started in 1991, Southwest Michigan Land Conservancy works across nine counties in Southwest Michigan to protect more than 17,000 acres of dunes, wetlands, forests, savannas, prairies, farms, and vineyards that give our region its distinct characteristics. When it comes to working with First National Bank of Michigan, Nicole Speedy, Operations Director at SWMLC said, “The …

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